Privacy Policy

Contact Information

Business name: Anise Treats Qatar

Address: Building 12, Al Bahar Street, Ar Rayyan, Al Rayyan Municipality, Qatar

Email: info@anisetreat.sbs

Information We Collect

We collect information you provide directly and information collected automatically when you use our site or interact with our services.

• Account and contact data: name, email address, phone number, delivery address, and other profile information you provide when creating an account or placing orders.
• Transaction data: order details, payment method identifiers (we do not store full payment card data), billing address, and purchase history.
• Device and usage data: IP address, browser type, operating system, device identifiers, pages visited, and interaction logs.
• Communications: messages you send to us, including customer service inquiries and feedback.

How We Use Information

We use personal information for the purposes described below. We only process data when we have a lawful basis to do so, such as performance of a contract, consent, legitimate interests, or compliance with legal obligations.

• To provide and improve services: process orders, manage accounts, deliver products, and operate and maintain our online platform.
• To communicate: respond to inquiries, send transactional messages (order confirmations, shipping notices), and provide customer support.
• For marketing: with your consent where required, we may send promotional communications about offers and updates. You may opt out at any time.
• For security and compliance: detect and prevent fraud, protect our rights, and comply with legal obligations.
• For analytics: understand usage patterns and improve the site experience through aggregated and anonymized analytics.

Cookies and Tracking Technologies

We and our service providers use cookies, web beacons, and similar technologies to collect information about your interactions with our site. These technologies enable core site functionality, remember your preferences, analyze site usage, and support advertising and marketing.

You can manage cookie preferences through your browser settings and, where provided, the cookie preference tool on our site. Blocking cookies may affect site functionality and some features may not work as intended.

Sharing and Disclosure

We share personal information as necessary to provide our services and as described below:

• Service providers: third-party vendors who perform services such as payment processing, order fulfillment, analytics, hosting, and customer support.
• Legal and safety reasons: to comply with laws, respond to legal processes, protect rights and property, or address fraud and security issues.
• Business transfers: in connection with a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction.
• With your consent: we may share information with other parties when you have provided consent to do so.

International Transfers

Data may be processed and stored in countries outside your own. When we transfer personal information internationally, we take steps to ensure appropriate safeguards are in place to protect your information, such as contractual protections or other mechanisms recognized by applicable law.

Data Retention

We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of data and the reasons for processing.

Your Rights

Subject to local law, you may have rights regarding your personal information, including the right to access, correct, update, restrict or object to processing, request portability, or request deletion. To exercise these rights, contact us using the contact information above. We will respond in accordance with applicable law.

If you are located in the European Economic Area (EEA) or United Kingdom, these rights may include additional protections under the GDPR. This policy does not create a contract conferring any specific legal rights beyond those provided by law.

Security

We implement reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. No security measure is perfect; we cannot guarantee absolute security of information.

Children

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take steps to delete that information where required by law.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. When we make material changes, we will provide notice by posting the updated policy on our site with a revised date. The current date for this policy is August 26, 2025.

Contact Us

If you have questions or requests regarding this Privacy Policy or our data practices, contact:

Anise Treats Qatar
Building 12, Al Bahar Street, Ar Rayyan, Al Rayyan Municipality, Qatar
Email: info@anisetreat.sbs